A recent survey by ResumeTemplates.com indicates that artificial intelligence is not reducing workloads for many employees. According to the findings, 31% of workers say their workload has increased since AI was introduced at their workplace, with some reporting they are now expected to handle two to four times more work than before.
The survey also reveals that about 22% of respondents believe it would be difficult or impossible to keep up with their current workload without AI. Specifically, 17% say it would be difficult and 5% say it would be impossible. Another 32% think it would be somewhat challenging, while only 46% feel confident they could maintain their current pace without AI assistance.
AI is widely used in daily work routines: half of the surveyed workers use AI at least once a day, including 21% who use it multiple times daily and 24% who use it a few times per day.
Managerial expectations regarding AI usage are high. Sixty percent of workers report that managers or leadership expect or require them to use AI, with 21% stating its use is mandatory. Nearly half (45%) mention that managers specifically refer to AI when assigning additional tasks.
As a result of these expectations, 59% say that AI has increased the pressure to perform at a higher level. Almost half (48%) describe their workload as very or extremely heavy.
Julia Toothacre, chief career strategist at ResumeTemplates, commented on the findings: “AI can cut down the busywork and help people focus on what really matters, but if professionals feel busier right now, it may be because they are. After years of layoffs and reorganizations, many teams are operating with fewer people, so remaining employees are carrying more. AI can help manage that load, but employees should watch for workload creep, when managers assume AI means you can take on more without providing the resources to support it.”
More than one-third (37%) of workers report experiencing fatigue related to frequent AI use. Additionally, 40% express concern that AI could replace them within five years.
The survey also found that job satisfaction has decreased for some; 14% say their satisfaction has declined due to AI. Attitudes toward the technology vary: while 36% like using AI and 17% love it, another 18% dislike or hate using it.
Toothacre added: “The signs of AI fatigue look a lot like burnout because it’s rooted in overwhelm. In a lot of cases, it comes down to inadequate training and unclear expectations combined with mounting pressure.”
The full report is available at https://www.resumetemplates.com/3-in-10-workers-say-ai-has-increased-their-workload-as-employers-raise-productivity-expectations/.
